What's Included?
This course is specifically designed to
Help you understand how to make consultations feel easier
How to deal with challenging patient interactions
Bridge the gap between theory and practice of consulting
Understand verbal, non-verbal and cultural cues in the consultation
A framework for understanding why consultations can be challenging and how to fix them.
The course is suitable for anyone who consults with patients in a healthcare setting.
It assumes no prior knowledge and is designed to benefit anyone who wants to elevate their communication skills.
Yes - this course includes standard 'UK' ways of consulting and also explores the body language, word choice, and phrasing used in the UK which is often not explicitly discussed in many consulting courses.
This course will be particularly useful for IMGs undertaking exams such as PLAB, SCA, and MRCP, MRCS, MRCA, etc communication stations.
I have previously run two courses focusing on communication skills in challenging scenarios: 'Ten challenging patients' and 'Rethink the heartsink' - this consultation course takes a deeper look at some of the concepts introduced in these courses and explores your default communication style and where difficulty may lie for you.
The course outlines how we can use knowledge of our default communication style to predict which consultations are difficult and how to avoid difficulty.