Ten Minute Medicine
Login
Ten Minute Medicine/The Triage Course
Buy now

  • £120

The Triage Course

  • Course
  • 11 Lessons

The Triage Course is specifically designed to help you manage the increasing workload in general practice, understand the key principles of safe and effective triage, and how to communicate decision-making to patients and colleagues to reduce friction points. In this 5 module course, you are provided with skills, techniques, scenarios, and targeted answers to help you work effectively within triage systems.
Buy now

What do I get?

All of the skills, none of the fluff!

This course is a collaboration between Dr Hussain Gandhi of eGPlearning and Dr Ed Pooley of Difficult Conversations/Ten Minute Medicine. 

The aim of the course is to understand why triage is an effective tool for managing workload, how to use robust decision making tools to organise your triage list and outcomes for each task or patient contact, and how communication can augment this process. 

There is over 10 hours of content including interactive quizzes and written, supporting documentation to help triage feel less threatening and build rapport with patients and staff who may take time to onboard with the new processes and techniques. 

Why should you do this course...

Benefits and Advantages

Check out what makes us unique

  1. Real world experience not ivory tower rhetoric

  2. Targeted techniques to help you

  3. Modular approach to allow skill development and embedding

  4. Effective techniques for supervising staff

  5. Systems approaches to ensure success

  6. Q&A sessions to fix common sticking points and overcome challenges

  7. Skills for encouraging patients to engage with triage

Module Dates

Don't worry - they'll be recorded and you can watch the replay!

  • Tuesday 21st May 2024, 7pm

  • Wednesday 26th June 2024, 7pm

  • Wednesday 24th July 2024, 7pm

  • Thursday 22nd August 2024, 7pm

  • Wednesday 25th September 2024, 7pm

About the Trainers

Dr Hussain Gandhi

Dr. Hussain Gandhi, affectionately known as Dr. Gandalf, is a multi-talented GP in Nottingham, merging healthcare with technology to support patient care. He runs the eGPlearning platform, a digital presence that extends across social media and YouTube, where he educates both clinicians and patients, making complex medical technology accessible and engaging. Dr. Gandalf is dedicated to teaching and empowering healthcare communities with innovative tools and strategies, triage skills and tools and ensuring that every step in the healthcare journey is informed and effective.

Dr Ed Pooley

Dr Ed Pooley is a nationally recognised speaker, author, and trainer who combines techniques from the disciplines of psychology, psychotherapy, marketing, sales, business, and hostage negotiation to train healthcare professionals how to better communicate with their patients and each other. Ed works as a GP in Nottinghamshire and runs the Facebook Group 'Difficult Conversations in Medicine'. He is the director of Ten Minute Medicine, a healthcare training consultancy. Prior to medicine, Ed was a researcher in psychiatry and ran a web development company.