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Medically Unexplained Symptoms course - new 2025 update!
We help you communicate better with patients and each other
We focus on communication skills training and technology and primary care training and consultancy.
We do courses…
Finding the right course to build your skills can be challenging
There are many training organisations that offer to teach you all about a specific topic - we’re different - how?
- Courses available on-demand at any time of the day, from anywhere in the world where you can access a browser
- Real world solutions for real world problems - all of the courses are designed with the practitioner in mind; this is not about ivory-tower thinking, it’s about what just works
- Courses evolve - if we update a course or add new material, you get complementary access: pay once for the material and get free upgrades!
- All questions are answered - if you want more information or want help to apply our suggestions to your scenarios, just ask
Browse our current courses
Better Time Management
Start this course to get essential tips and techniques that you can use straight away.
Time Management 2.0
This course explores how you naturally manage time and explores how to make the most of your strengths and how to minimise your time management weak spots!
Treating Chronic Pain
There is a recap of how pain develops and how to recognise when pain becomes chronic as well as things to avoid when treating patients with this often disabling symptom.
Medically Unexplained Symptoms
This course explores common patterns of medically unexplained symptoms and how to approach patients effectively to build rapport and organise successful care.
Rethink the 'Heartsink' - A Guide to Managing Challenging Patient Interactions
This course outlines how we can help patients rather than labelling them, explores how to communicate effectively, and which strategies work best to build an optimal doctor-patient relationship.
Ten Challenging Consultations
Assertiveness and Saying No
This two hour video and written course outlines the challenges that healthcare professionals face and how to overcome them successfully.
Motivational Interviewing
Trauma-Informed Care
Trauma-informed care is considered best-practice within patient-doctor interactions. Knowledge of how trauma can influence interactions enables easier consultations and avoid common pitfalls that can re-traumatise patients.
Trauma and the Body
Adverse experience can influence the production and maintenance of physical and psychological symptoms.
In this course, we take a deep-dive into how trauma influences physical and emotional experience and how to manage it.
The Advanced Consulting Course
This course explored advanced techniques to enable you to understand how to spot when consultations are starting to become dysfunctional and how to course correct.
The Triage Course
Join me and Dr Hussain Gandhi from eGPlearning as we give you the most comprehensive overview of how to successfully build and manage triage systems within your GP practice.
First 5 Essentials
This course focusses on what you need to survive, thrive, and excel in your first 5 years post CCT in General Practice!
Effective Communication with Colleagues
Learn the skills necessary for effective communication with anybody! This course introduces the OPEN-FR3 framework for approach challenging conversations with ease.
Understanding the Drama Triangle
This course will highlight how you can spot, avoid, and escape from drama triangles with patients, colleagues and even family members.
Surviving Complaints, Coroners and Regulators
This course is designed to help you navigate some of the most challenging elements of practice and the situations that often provoke the most fear in clinicians.
Twelve Complex Cases
The Twelve Complex Cases workshop explores a series of realistic, high-stakes GP consultations that often leave clinicians feeling stuck, drained, or exposed. Each case comes with a detailed backstory, potential clinical and relational pitfalls, and practical strategies for handling them. The focus is on advanced communication, psychological insight, and boundary-setting—helping clinicians navigate consultations that don’t follow the textbook, without burning out or getting caught off-guard.
Trainers' Communication Course
If you need some strategies for motivating trainees, effective supervision, helping your trainees through adversity or helping neurodivergent trainees, this is the course for you!